Terms and Conditions of Sale

 

On Order Merchandise

While ordered merchandise is given an estimated arrival date, actual delivery dates from the manufacturer cannot be precisely controlled. Ordered merchandise must be delivered or picked up within 30 days of its arrival from the manufacturer.

 

100% Satisfaction Guaranteed

If not completely satisfied with your unused product, it may be returned within 30 days from the original purchase date, with original proof of purchase, for a full refund of purchase price (less shipping cost).

 

Lifetime Warranty

Camelot Tools’ SITEMASTER is warranted against defects in materials and workmanship.
For private use under normal conditions, Camelot Tools guarantees the integrity of this product to the original owner for life. For commercial use, as corporations and towns/cities do not have a definable "lifetime," we will then guarantee SITEMASTER I for 5 years, under normal working conditions. But even if, after that time, if there is any concern about the integrity of this product, please contact us. We'd sure like to know about it, and our goal is to meet your satisfaction. 

 

Handles are made from premium grade wood, and each is inspected for a good fit and structural integrity before shipping. The warranty does not cover wooden handles that have been overstressed, broken, or subjected to misuse. Replacement handles are available for purchase.

 

Depending on the severity and extent of use, products’ cutting edges may become dulled, which may be restored by sharpening. 

 

To obtain warranty coverage, the product must be returned with a preapproved Return Merchandise Authorization number to Camelot Tools, postage paid by Camelot Tools. Upon Camelot Tools’ confirmation of the return claim, a replacement of the same product will be provided to the customer, free of charge.

 

In all events, the maximum claim liability will be limited to the purchase price paid.

 

This warranty is in lieu of all other warranties expressed or implied, including warranties
of merchantability and fitness.

 

This warranty also provides for specific legal rights, which vary from state to state.